Privacy policy declaration / GDPR
Personal data privacy policy
Dear clients of “Vistamar” Ltd. and e-shop shop.vistamarltd.com,
We would like to ensure you in the fact that whenever you visit our web site the safety of your personal data is guaranteed and all the necessary measures for compliance with the requirements for processing and storage according to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the Act on the protection of personal data and its regulations are well taken.
What kind of personal data do we process?
Every time you place an order you must fill in your name, delivery address, e-mail and phone number. This data is necessary for us in order to contact you and complete the order.
Right after you place an order you will receive an order confirmation via e-mail. After that our representative will contact you by the phone to confirm the order and to clarify any additional details, if necessary.
The delivery is carried out by courier company of your choice. We must give your name, delivery address and phone number to the courier. That way you can receive a message or phone call from them regarding the completion of the delivery or any other additional issue such as failure of the delivery, wrong address, postponement etc.
Your consent to give the above mentioned personal data to the courier is an integral part of the contractual relations with “Vistamar” Ltd. / shop.vistamarltd.com /. You can not refuse to give consent exept when you choose to pick up the order yourself from our stores in the cities of Bourgas and Varna.
The clients who are signed up to our newsletter may receive e-mails with new products information. You can refuse the processing and usage of your personal data at any moment and use your right “to be forgotten” for advertising purposes. You can do that by using the link in your message or you can send us an e-mail to: marketing@vistamarltd.com
Security standard
When transferring your data we use the SSL system (Secure Socket Layer). This is a protocol which encrypst the connection between server (website) and browser (user).
Your personal data such as name, address, phone number etc. reaches our server in form of a code incomprehensible to unauthorized persons. That way the transmitted information is protected from unauthorized access and interception.
Duration of data storage
Your personal data is stored as long as it's necessary for us to perform our services. Extension of this period may be forced only by the law.
Your right of information and cancellation
You have the right to ask us at any time to give you written information about your personal data saved by “Vistamar” Ltd. and to demand correction, addition, erasure, or to be “forgotten”.
You can make such requiest at: following e-mail : marketing@vistamarltd.com
After you receive your reference and send us your instructions we will undertake the necessary corrections or deletions as long the law permits it. You can withdraw your consent for future use of your personal data at any time. You have the right at any time to refuse your personal data to be collected or processed. Also you can demand your personal data to be deleted, corrected or blocked.
Protection of data at the company
“Vistamar” Ltd. strictly adheres Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the Act on the protection of personal data and has appointed persons who take care for the protection of personal data at the company. All our employees are obligated in written form to comply with the regulations and the instructions for protection, safety and privacy of the personal data.
VISTAMAR Ltd.
15.05.2018